Omnichat - Web-based Chat Plugin Display Issue – Incident details

All systems operational

Web-based Chat Plugin Display Issue

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

Omnichat: Web Application

Partial outage from 2:00 AM to 3:05 AM

Updates
  • Resolved
    UTC
    Resolved

    We have identified the root cause and made necessary adjustments. If the issue persists, please try restarting your browser or clearing cache data, or contact our online support team for assistance. Thank you for your understanding and cooperation.

  • Investigating
    UTC
    Investigating

    We have identified an issue where the web-based chat plugin is not displaying correctly. Our engineering team is actively investigating the problem. We appreciate your patience and sincerely apologize for any inconvenience caused. Thank you for your understanding and support.