Omnichat - Admin Portal Login and Operation Issue – Incident details

All systems operational

Admin Portal Login and Operation Issue

Resolved
Major outage
Started 8 months agoLasted 25 minutes

Affected

Omnichat: Web Application

Major outage from 6:30 AM to 6:55 AM

Omnichat: Mobile App

Major outage from 6:30 AM to 6:55 AM

Updates
  • Resolved
    UTC
    Resolved

    Our engineering team has completed the fix, and the admin portal login and operation functions have been restored. Please try using the system again.
    If the issue persists, kindly contact our online support team. Thank you for your understanding and patience.

  • Investigating
    UTC
    Investigating

    We have received reports of login and operation issues in the admin portal.
    Our engineering team is actively investigating the matter.
    We apologize for any inconvenience and appreciate your patience and understanding.