Omnichat - WhatsApp Message Sending Issue – Incident details

All systems operational

WhatsApp Message Sending Issue

Resolved
Partial outage
Started about 2 months agoLasted 25 minutes

Affected

Omnichat: Web Application

Partial outage from 12:45 AM to 1:10 AM

Omnichat: Mobile App

Partial outage from 12:45 AM to 1:10 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved, and WhatsApp message sending has been restored. If you continue to experience any issues, please contact our online support team or your consultant for assistance.

    We apologize for any inconvenience caused and appreciate your patience and cooperation.

  • Investigating
    UTC
    Investigating

    We have received reports of WhatsApp message sending failures. Our engineering team is actively investigating the issue. We apologize for any inconvenience caused and appreciate your patience and understanding.