Omnichat - Notice history

All systems operational

Omnichat: Web Application - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026

Omnichat: Mobile App - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026
100% - uptime

Facebook API - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026

Instagram API - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026

"LINE" API - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026

WhatsApp API - Operational

100% - uptime
Mar 2026
Apr 2026
May 2026

Notice history

May 2026

WhatsApp Messaging Issue
  • Resolved
    Resolved

    Meta has announced that the issue has been resolved. Please try sending messages again, as the functionality should now be operating normally.

    If you continue to experience any issues, please contact our online support team. Thank you for your patience and cooperation.

  • Identified
    Identified

    We have received reports of messaging issues affecting the WhatsApp channel. The issue has been identified as a Meta system-side anomaly, and we are currently awaiting resolution from Meta. We apologize for any inconvenience caused and appreciate your patience and understanding.

Unable to Configure Broadcast Page
  • Resolved
    Resolved

    After urgent verification by our engineering team, the issue has now been resolved.

    Thank you for your patience.

  • Investigating
    Investigating

    We have received reports regarding the issue where the broadcast page cannot be configured. Our engineering team is currently investigating and working on it.

    We sincerely apologize for any inconvenience caused and appreciate your patience.

Apr 2026

Pixel System Service Interruption
  • Resolved
    Resolved

    Services have returned to normal. We have implemented enhanced system monitoring to ensure immediate alerts and rapid resolution for any future anomalies, preventing this issue from recurring. Thank you for your patience and understanding!

  • Investigating
    Investigating

    The Pixel system experienced downtime, our engineering team is currently investigating and fixing the issue. We apologize for any inconvenience and appreciate your patience.

Mar 2026

Broadcast Page Loading Delay
  • Resolved
    Resolved

    Following investigation and adjustments by our engineering team, the broadcast page loading delay has been improved. Please refresh the page and try again.

    If you continue to experience any issues, please contact our online support team. We apologize for any inconvenience caused and appreciate your patience.

  • Investigating
    Investigating

    We have received reports of prolonged loading times on the broadcast page. Our engineering team is currently investigating the issue. We apologize for any inconvenience and appreciate your patience.

Omnichat backend page loading
  • Resolved
    Resolved

    This incident has been resolved.Thank you for your patience.

  • Investigating
    Investigating

    We’re currently investigating the issue regarding Omnichat backend page loading. We apologize for the wait and appreciate your patience.

LINE Channel Message Sending Issue
  • Resolved
    Resolved

    Based on internal log review, the LINE API anomaly appears to have stabilized at approximately 14:42. Message sending via the LINE channel should now be operating normally.

    If you continue to experience any issues, please contact our online support team. Thank you for your patience and cooperation.

  • Investigating
    Investigating

    We have received reports of messages failing to send via the LINE channel. Our engineering team is currently investigating the issue. We apologize for any inconvenience caused and appreciate your patience and understanding.

Mar 2026 to May 2026

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