Omnichat - Notice history

All systems operational

Omnichat: Web Application - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Omnichat: Mobile App - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026
100% - uptime

Facebook API - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Instagram API - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

"LINE" API - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

WhatsApp API - Operational

100% - uptime
Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

Broadcast Page Loading Delay
  • Resolved
    Resolved

    Following investigation and adjustments by our engineering team, the broadcast page loading delay has been improved. Please refresh the page and try again.

    If you continue to experience any issues, please contact our online support team. We apologize for any inconvenience caused and appreciate your patience.

  • Investigating
    Investigating

    We have received reports of prolonged loading times on the broadcast page. Our engineering team is currently investigating the issue. We apologize for any inconvenience and appreciate your patience.

Omnichat backend page loading
  • Resolved
    Resolved

    This incident has been resolved.Thank you for your patience.

  • Investigating
    Investigating

    We’re currently investigating the issue regarding Omnichat backend page loading. We apologize for the wait and appreciate your patience.

LINE Channel Message Sending Issue
  • Resolved
    Resolved

    Based on internal log review, the LINE API anomaly appears to have stabilized at approximately 14:42. Message sending via the LINE channel should now be operating normally.

    If you continue to experience any issues, please contact our online support team. Thank you for your patience and cooperation.

  • Investigating
    Investigating

    We have received reports of messages failing to send via the LINE channel. Our engineering team is currently investigating the issue. We apologize for any inconvenience caused and appreciate your patience and understanding.

Feb 2026

Conversation Image and File Message Delivery Issue
  • Resolved
    Resolved

    The reported issue has been resolved and tested, with the system now operating normally. If you continue to experience any issues, please contact our online support team. Thank you for your cooperation and understanding.

  • Investigating
    Investigating

    We have identified an issue affecting the sending and receiving of image and file messages in conversations. Our engineering team is actively investigating and addressing the matter. We apologize for any inconvenience and appreciate your patience.

Jan 2026

Admin Portal Page Loading Delay
  • Resolved
    Resolved

    Earlier, higher traffic caused slower system connectivity for some users. The system has now returned to normal. If you continue to experience any issues, please contact our online support team. Thank you for your understanding and cooperation.

  • Investigating
    Investigating

    We have identified an issue causing prolonged page loading times in the admin portal. Our engineering team is actively investigating and addressing the matter. We apologize for any inconvenience and appreciate your patience.

Jan 2026 to Mar 2026

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