Omnichat - Notice history

All systems operational

Omnichat: Web Application - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025

Omnichat: Mobile App - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025
100% - uptime

Facebook API - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025

Instagram API - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025

"LINE" API - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025

WhatsApp API - Operational

100% - uptime
Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

No notices reported this month

Sep 2025

WhatsApp Customer Image Message Sync Issue
  • Resolved
    Resolved

    Image message syncing has now been restored. If you continue to experience any issues, please contact our online support team. Thank you for your understanding and cooperation.

  • Monitoring
    Monitoring

    It has been confirmed that an anomaly with Meta’s message delivery webhook is causing image messages to not sync properly to the Omnichat admin portal. Our team will continue to monitor Meta’s recovery and message delivery status, and updates will be provided accordingly. We appreciate your patience and understanding.

  • Investigating
    Investigating

    We have received reports that image messages in WhatsApp conversations are not syncing properly. Our engineering team is actively investigating the issue. We apologize for any inconvenience this may have caused and appreciate your patience.

Aug 2025

Admin Portal Login and Operation Issue
  • Resolved
    Resolved

    Our engineering team has completed the fix. Please try logging in and operating again. If the issue persists, kindly contact our online support team. Thank you for your understanding and patience.

  • Investigating
    Investigating

    We have received reports regarding login and operation difficulties. Our engineering team is currently investigating the issue. We apologize for the inconvenience and appreciate your patience and understanding.

Aug 2025 to Oct 2025

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